Home Group Scotland
Useful information for our customers and stakeholders in Scotland.
Contacting our customer service team
In an emergency: call us 24/7 on 0345 141 4663
For non-emergencies: our lines can be busy at times, so skip the queues and contact us online:
- renters report a repair online or homeowners report a repair
- track your repair and make a payment using My Home Account
Our customer service centre is open:
Monday - Friday: 8am - 6pm
Weekend: Closed
Find a home to rent in Scotland
Tell us what you think
Find out how to make a complaint, or tell us when something has gone well.
Managing your money
Find out what benefits you could claim and make the most of the money you have coming in with our benefits and money advice.
Stay up to date
Read the latest news about Home Group Scotland from our media team.
Find out how we're doing
Find out how we're delivering on our customer promise.
Read our blog
Grab a cuppa and read our latest blog posts. Handy tips to help you enjoy your home life.
The experiences of our customers are what matter most to us. We will continue to seek the views of customers and use these insights to drive improvements.
Bryony Willett | Director of Scotland