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Blog
Grab a cuppa and read our latest blog posts. Be inspired by our customers, follow handy tips to help you enjoy your home life and get to know us a bit better along the way.
Latest posts
Homelife |
Providing financial support out in the community
Our financial inclusion team have partnered with the Department for Work and Pensions and Jobcentres in the North West of England to provide advice and support.
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Being influenced by our customers is key to our success
Our Home Group processes and policies are effective because we involve customers in every step. Find out more about how customers shape the work we do.
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Investing for our futures
We are continuously looking to invest in the work we deliver to improve our customers' homes, spending £150m last year in improvement works.
Homelife |
How the Home Achievement Programme is helping customers
Home Group supports its customers with key learning courses through its Home Achievement Programme (HAP), a scheme which close to 750 customers take part in each year.
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Supporting customers and colleagues through apprenticeships
Each year Home Group supports around 120 apprentices with many being customers or those who have previously received support or housing from the housing association.
Homelife |
Improving how we handle anti-social behaviour calls
Our customer service centre (CSC) has worked closely with customers to improve the way we handle calls about anti-social behaviour to improve the experience and outcomes our customers have.