Contact us

If there's something we can help with fill in one of our online forms and we'll be back in touch.

Report a repair

If something in your home has broken let us know by reporting a repair online.

Report anti-social behaviour

If you are a victim of anti-social behaviour we will take your report seriously. We have a specialist team trained to help you.

Report anti-social behaviour

Rent a home with us

Find out how to rent an affordable home either direct or through one of our partners across England and Scotland.

Homes to rent

Any other questions?

If we can help with anything else fill in our online form and we'll be back in touch.

General enquiries

All fields marked with * are required.

Examples of general enquiries include:

Changing a Direct Debit
A mutual exchange request
A parking permit request
A communal cleaning issue

We aim to acknowledge your general enquiry within one working day. If we need another team to help with your enquiry, we aim to resolve it within 1 - 10 working days. This depends on the priority and the type of query you need help with.

What can we help you with? *

Help us to help you... tell us as much as you can about your query so we can sort it quickly for you *

Add photos or videos (optional)

To help us understand the issue, attach up to 3 files in JPEG, PNG or MP4 format. There is a 20MB max file size per attachment.

Drag and drop files here or click to upload

First name *

Last name *

Contact number *

Email *

Are you a Home Group customer?

Yes

Address line 1 *

Address line 2

Town/city

Postcode *

Consent for storing the data submitted. *

I consent to my submitted data being collected and stored. Please refer to our terms of use, privacy policy and cookie policy for more information.

We need to check you are not a robot... *