Help with homelessness
We provide homes for people who are homeless or at risk of homelessness. We do this in partnership with local councils.
If you are homeless or at risk of homelessness
The way you apply for help with housing differs depending on where you live. But wherever you live, you should contact your council first for help.
Who to contact
If you are homeless or at risk of homelessness, your first step is to contact your council.
Non-emergency housing needs
If you are not homeless, or at risk of homelessness, you can still apply to rent a home with us.
Depending on where you want to live you either:
- Apply directly to us
- Or apply via one of our partners, like a choice-based letting scheme
Specialist support accommodation and services
We don’t only provide homes. We also offer services which address the underlying causes of homelessness, such as our mental health services. If you think we can help, you should contact your local council which will be able to refer you.
Struggling to pay your rent?
Helping our customers be happy and healthy in their homes is our top priority. We never want you to feel like you are struggling to pay your bills. We find homes to fit your financial situation and we will also support you if you are struggling to pay your rent.
What to do if you are struggling to pay your rent.
Help with anti-social behaviour
Everyone has the right to a safe place to live. Which is why we always take reports of anti-social behaviour seriously. Find out how we will help if anti-social behaviour is affecting your home life.
Support with domestic abuse
Every year nearly two million people in the UK suffer from some form of domestic abuse. Anyone can be a victim, and it’s important to know that you aren’t alone.