Help with homelessness

We provide homes for people who are homeless or at risk of homelessness. We do this in partnership with local councils.

If you are homeless or at risk of homelessness

How you apply for help with housing differs depending on where you live. But wherever you live, you should contact your council first for help.

You can apply for housing with us in areas where we accept direct applications. Search for where you want to live to find out if we accept direct applications.

Who to contact

If you are homeless or at risk of homelessness, your first step is to contact your council.

Non-emergency housing needs

If you are not homeless, or at risk of homelessness, you can still apply to rent a home with us.

Depending on where you want to live you either:

  • Apply directly to us
  • Or apply via one of our partners, like a choice-based letting scheme

How to apply to rent a home in your location.

Specialist support accommodation and services

We don’t only provide homes. We also offer services which address the underlying causes of homelessness, such as our mental health services. If you think we can help, you should contact your local council which will be able to refer you.

Find your local council.

Avoiding homelessness - help for Home Group customers

Struggling to pay your rent?

Helping our customers be happy and healthy in their homes is our top priority. We never want you to feel like you are struggling to pay your bills. We find homes to fit your financial situation and we will also support you if you are struggling to pay your rent.

What to do if you are struggling to pay your rent.

Money, benefits and wellbeing support.

Help with anti-social behaviour and nuisance noise

Everyone has the right to a safe place to live. Which is why we always take reports of anti-social behaviour and nuisance noise seriously.

Help with anti-social behaviour and nuisance noise.

Support with domestic abuse

Every year nearly two million people in the UK suffer from some form of domestic abuse. Anyone can be a victim, and it’s important to know that you aren’t alone.

Spot the signs of domestic abuse and get help.

Help us improve our website. Did you find the information on this web page useful?

If you need to contact our customer service team, please get in touch.