Customer on laptop at table


Information on reporting a repair, paying your rent and understanding your tenancy to help make renting your home hassle-free.

Repairs and maintenance

Does something in your home need fixing? Check out our DIY tips or find out how to report a repair.

Paying your rent

Everything you need to know about paying your rent, understanding your rent statement and advice if you're struggling to pay.

Understanding your tenancy

Handy information about living with us, from keeping pets to service charges, references and ending your tenancy.

Information about anti-social behaviour

We believe that everybody has the right to a safe place to live. That’s why we take any reports of anti-social behaviour (ASB) extremely seriously. Find out more about ASB and how to make a report.

Managing your money

Find out what benefits you could claim and make the most of the money you have coming in with our benefits and money advice.

From renting to buying

Find out what options there are if you're currently renting and thinking about buying your home.

How we're performing

How we're performing

Tenant Satisfaction Measures (TSMs) are a set of 22 performance measurements used by all housing associations. They cover the things that matter most to customers, like repairs, complaints and safety.

Help us improve our website. Did you find this web page useful?

The information we receive from this form is anonymous. This means we can't get back in touch. If you need our help, please get in touch.