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Renters
Information on reporting a repair, paying your rent and understanding your tenancy to help make renting your home hassle-free.
Repairs and maintenance
Does something in your home need fixing? Check out our DIY tips or find out how to report a repair.
Paying your rent
Everything you need to know about paying your rent, understanding your rent statement and advice if you're struggling to pay.
Understanding your tenancy
Handy information about living with us, from keeping pets to service charges, references and ending your tenancy.
Information about anti-social behaviour
We believe that everybody has the right to a safe place to live. That’s why we take any reports of anti-social behaviour (ASB) extremely seriously. Find out more about ASB and how to make a report.
Managing your money
Find out what benefits you could claim and make the most of the money you have coming in with our benefits and money advice.
From renting to buying
Find out what options there are if you're currently renting and thinking about buying your home.
Improving our services
One way we improve our services is to ask you what you would like us to do differently. Here's what you told us, and how it's changed the way we do things.