- Get in touch
Get in touch
We're here to help and there's lots of ways to contact us.
1. What would you like to know more about?
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3. Ways to get in touch
What would you like to know more about?
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Contact our customer service team
In an emergency: call us 24/7 on 0345 141 4663
For non-emergencies: our lines can be busy at times, so you might find it quicker to:
- renters report a repair online or homeowners report a repair
- track your repair and make a payment using My Home Account
Our customer service centre is open:
Monday - Friday: 8am - 6pm
Live chat not currently available
This could be because:
- it's outside our opening hours
- our team are busy helping other customers
If you have an urgent enquiry then our customer service team are here to help.
Call wait times may be a little longer than usual at the moment.