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- Your tenancy
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Your tenancy
Here you'll find information about living with us, from owning pets, to service charges, references and how to end your tenancy.
Manage your account online
- Check your rent and service charge
- See what payments are outstanding
- Pay your rent online
- See the status of your repair
Tenancy agreement
A tenancy is a legal document that explains ours and your responsibilities during the tenancy. Here's some of the most commonly asked questions.
Request a reference
Find out why we need a reference and how you can request one from us.
Mutual exchange
If you're thinking of moving, you might be able to swap homes with someone who also wants a change.
Understanding eviction
Here's some advice if you're worried about the risk of eviction.
Tenancy fraud
Tenancy fraud is when a home is not used by the person (or people) eligible to live in it.
![Customer holding her child in her home.](/_next/image?url=https%3A%2F%2Fmedia.umbraco.io%2Fhome-group-heartcore%2Fz22pdxf1%2F6648_customer-_from-repairs_.jpg&w=3840&q=75)
I’d definitely recommend Home Group to a friend. Everything has gone really smoothly since we moved into our house
Laura | Home Group customer