Pay your rent, understand your rent statement and find help if you’re struggling to pay.
Customers from supported services
If you use one of our care and support services, then call our customer service teams to pay your rent.
Help with payments
If you’re going through a difficult patch, talk to us. We can help get your finances back on track.
Changes to my rent
Whether your rent has gone up or down, we’ll explain why.
Set up a Direct Debit
Direct Debit is the easy, hassle-free way to pay. Manage your account online and set up a Direct Debit today.
Hearing from us
If you are a former or current customer, we may try to call you on a number you are not familiar with. If you get a call from 0191 622 0709 or 0191 622 2223 don't worry; it is us.
Being worried about paying bills, especially rent, is something a lot of people face every day. I really enjoy being able to help customers find a solution. And the relief they feel, after months of worrying, is the best part.
Tania | Housing Officer