Status

Read our blog on dealing with extreme weather.

Stay up to date via the Met Office.

Our phone lines are open this weekend for emergencies.

We may take longer to answer your call as we expect our lines to be busy as a result of Storm Darragh.

Our current wait time on our phone line is five minutes.

Skip the call queue:

• Email us: contactus@homegroup.org.uk and hear back within one working day.
• Online contact forms: Complete our online form and we will be back in touch within one working day.

Our opening times will be slightly different over the festive period. You can see our full opening times in the list below. 

We'll also be available on 03451 414 663 for emergencies whilst we're closed. 

We are prioritising emergency and safety-related work at the moment. This means some repairs are taking longer to arrange. You can check the status of your repair on My Home Account. Thank you for your patience.