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Status
Our status page provides up-to-date information about the status of our services.
Contacting us (w/c 17th March 2025)
Our current wait time on our phone line is one minute.
Skip the call queue:
- Online contact forms: Complete our online form and we will be back in touch within one working day.
- Our live chat service is also available from 10am - 4pm, Monday - Friday.
Repairs update (updated Feb 2025)
We are prioritising emergency and safety-related work at the moment. This means some repairs are taking longer to arrange. You can check the status of your repair on My Home Account. Thank you for your patience.