- Home
- About us
- Working with us
- Careers
- Apprenticeships
Apprenticeships
Our award-winning apprenticeship programme offers great pay in a variety of inspiring roles. You will have support to achieve an industry-recognised qualification. There are also opportunities for a permanent job at the end.
Search to see if we're currently recruiting apprentices.
GCSE qualifications for our customers
We want to support our customers' independence and aspirations. We feel strongly that by employing our own customers, we are giving something back and offering you the chance to succeed. If you are looking for a career change, want to get back into employment, or looking for your first steps on the career ladder, we can help.
GCSE and A Level qualifications for everyone
Get lots of paid work experience and be a valued team member. You will also achieve a fully funded industry recognised qualification. And don't worry; you will have study time too. Open to all ages.
Higher or degree level qualifications
These level four to seven qualifications are open to everyone. Join an award winning programme and say goodbye to university or college debt. We'll cover the costs whilst you earn a salary.
A range of qualifications to suit your goals. Level 2 (GCSE’s A-C grades), Level 3 (A levels) and up to Level 4-7 (BTech, NVQ’s and Degree level).
We offer apprenticeships across our organisation. This includes customer service, healthcare, business leadership and management, chartered surveying, procurement, marketing and more.
Reasons to join our award winning apprenticeship programme
We want you to be yourself
It's your personal qualities that count over any experience
We're award winning
We're the top large North East employer for apprentices
It's not just making cuppas...
You’ll be involved in all areas of your role along with lots of support and training from us
Awards and benefits
We offer apprentices the same annual awards, bonuses and benefits as permanent colleagues.
Andy, customer apprentice
The challenge
When Andy moved into our Tyneside Foyer service, he was homeless, out of work and very down. He needed stability, confidence and support to rebuild his life.
Our support
While living at Tyneside Foyer, Andy showed real dedication to improving his situation. Our colleagues recognised his potential and supported him to apply for an apprenticeship with us.
With encouragement and guidance, Andy was successful and joined our Health and Safety team. He settled in brilliantly and felt welcomed and supported.
“Every single person that I work with has been so kind. They’ve taken the time to talk to me and help me. If I could put it into one word, the support I’ve received has been very nurturing.”
We then supported him to move into his own home, helping him take the next step towards independence.
The impact
Andy said: “Having a routine again has done so much for my mental health and confidence. In fact, it has been beneficial for almost every aspect of my life.”
What changed
Andy’s journey shows how supported housing, belief in people’s potential and access to opportunity can help customers move from crisis to stability.
Katie, former customer apprentice
The challenge
Katie was a Home Group customer who almost didn’t apply for an apprenticeship. She was worried she was too old and wouldn’t be given a chance. Growing up on a council estate as a young single mother, she understood the challenges many customers faced. She didn’t initially see herself as someone who could build a career in housing.
Our support
We supported Katie into an apprenticeship as a housing manager. We encouraged her to believe in her abilities and recognise the value of her lived experience. Throughout her role, she was trusted and empowered to go above and beyond in supporting customers, particularly during the pandemic.
Using her knowledge and compassion, Katie:
- Helped signpost customers to other organisations
- Collected and delivered food hampers to those in need
- Used her lived experience to connect with and support others
Her commitment and impact were recognised when she was named Most Outstanding Apprentice 2021.
“I realised I could actually make a difference to people’s lives and help in ways I never had the power to do before.”
The impact
Katie thrived in her role, gaining confidence and developing skills that enabled her to support others in meaningful, practical ways.
“It just proves you can do anything you put your mind to, and you are never too old to start over.”
What changed
Katie has since continued her career beyond the organisation. Her journey shows how belief, opportunity and support can help customers turn lived experience into a meaningful and lasting career.
You may also like...
Brilliant work deserves brilliant rewards
From competitive salaries, to flexible working options, time off for volunteering to helping you reach your career goals...we’ve got you covered.
Great things happen when we can be ourselves at work
We want all colleagues and customers to feel they can be who they are, without any fear of prejudice, discrimination or injustice - we want everyone to be themselves and feel part of a great community, working together with a common purpose.
Applying for a job with us
Let us take you through our application process. From CV and cover letter guidance to booking an interview slot, we're here to help.