Personal Independence Payment (PIP)

PIP is:

• Paid every four weeks
• Tax-free
• Not means-tested (income and savings don’t matter)
• Available whether you work or not
• Allows a claimant to be exempt from the benefit cap

PIP has two parts. You may get one or both:

• Daily Living: for help with everyday tasks
• Mobility: for help getting around

Each part has two rates: standard or enhanced (you can’t claim both for the same part).

PIP is different from DLA, so get help when applying. It’s usually awarded for up to 3 years, though some claims last longer. When your claim is reviewed, you’ll get a DWP questionnaire. Make sure to include ongoing and new issues.

Claiming PIP can take time, so start as soon as possible. You can apply by calling the Department for Work and Pensions (DWP). Some people can complete the form online; others will receive a paper form by post. If you get a paper form, you’ll need to fill it in and attend an assessment with an independent health professional. This is usually face-to-face, but sometimes can be done by phone or video.

If you have a support worker, they can call DWP for you (as long as you’re with them) and help with your application. If you find phone calls difficult, there are other ways to claim. You can check the government website for details.

If you’re unhappy with a decision, you can apply to the DWP to have it reconsidered. This is known as a Mandatory Reconsideration. They’ll review your application, evidence, and assessment notes. If you still disagree, you can appeal through the courts and tribunal service.

The process can be long and complex, but our financial inclusion service offers free one-to-one support for both reconsiderations and appeals.

Remember: PIP is different from DLA. Being eligible for DLA doesn’t guarantee PIP.